RNG Testing Methods

• KBC is committed to high standards of customer service as our main concern is to uphold fair and open conduct in its gambling operations. The outcome of the Casino and Live Casino products, which KBC makes available to its customers, is determined by a certified and audited random number generator, which operates at a high level of encryption and randomness to ensure fairness without exception and no human interference (“RNG”).
• Our RNG is administered by an external third-party supplier Curaçao and has gone through all the external compliance testing. This ensures that the games which have been integrated into our website will perform as expected in terms of user experience.
• The Return to Player (RTP) value is a theoretical calculation of the expected percentage of wagers that a specific game will return to player after a significant amount of plays (e.g. hundreds of million game plays). While every single game play is unpredictable and it is possible to win a big amount or lose your bet, the average return of a specific game in the long run will approach the Theoretical RTP value.
• By playing Casino games on our website, you acknowledge and agree that our RNG will determine the outcome of the games you play and that you will accept the outcomes of all such games. In the event of a discrepancy between the result that appears on your device’s display and the game server, the result that appears on the game server will prevail. You further acknowledge and agree that our records will be conclusive in relation to any dispute arising out of your gaming activity on our website.
• We are monitoring the players’ payout ratio on a regular basis and we cooperate with gambling regulatory authorities to ensure our compliance with the legislation of relevant jurisdictions.